Returns & Exchanges
At GearUP Booster Shop, we stand behind our high-performance electronics and offer a 30-day satisfaction guarantee. If your gear doesn't meet your performance standards, we provide a streamlined return and exchange process to get you back in the game.
Return Process
- 1.Initiate Return Request
Log into your account and navigate to your order history to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Package Your Gear
Place the electronic device in its original packaging with all included accessories and manuals to ensure a full refund and prevent damage during transit.
- 3.Ship to Our Warehouse
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location for secure transport to our testing facility.
- 4.Inspection and Refund
Once our technicians verify the hardware's condition, we will process your refund or ship your replacement unit within 3 to 5 business days.